Terms & Conditions ​

Terms & Conditions

Full Payment of the trip cost must be made before the trip begins. Pending Payments may eventually lead to the Cancellation of the trip.

The IDs shall all be verified before boarding. No boarding shall be entertained without a valid Govt. ID.

The Transfer of the bookings is not permitted. Only the names mentioned at the time of confirmation shall be allowed to travel.

No refunds shall be made towards any inclusion(s) not availed by the Client.

Travelers must take care of their luggage & belongings. The management shall not be accountable for missing items along the tour.

The time of Departure is stated & fixed. All travelers must update their status with the Trip coordinator(s), & report at the pickup point 30 mins prior to the scheduled departure.

It shall be the Driver’s discretion to put off the AC as & when required, considering the travelers’ safety & ease of travel along uneven & dangerous routes.

Our time of departure is fixed. All travelers must depart by the stated time & keep their status updated with the trip coordinator(s). Anyone missing the bus shall not be eligible for any refunds. We shall call you twice before the schedule departure.

Drinking & Smoking are strictly prohibited along the tour due to health & safety concerns.

No act of misconduct or indiscipline shall be tolerated on the tours. We are a cordial travel community and we aspire to bring to you a hassle free and memorable experience.

Best Exploro shall not be responsible for any delays or alterations in the program or indirectly incurred expenses in cases such as Natural Hazards, accident, breakdown of machinery, weather conditions, landslides, political closure or any untoward incidents.

We do not provide any insurance policy to cover for the expenditure on sickness or accidents or losses incurred due to theft or other reasons.

Numerous factors such as weather and road conditions and the physical ability of participants etc. may bring alteration in the itinerary. We reserve the right to make necessary changes in the schedule in the interest of safety, comfort and general well-being!

JOIN US FOR AN INDELIBLE & UNPARALLELED TRAVEL EXPERIENCE

Privacy Policy

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The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Best exploro and the terms “You” /”Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under Informationation Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

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This Privacy Policy is a legally binding document between you and Best Exploro (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and Best Exploro for your use of the website “www.bestexploro.com” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION

To avail certain services on our Websites, users are required to provide certain information for the registration process namely: – a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience.

All required information is service dependent and we may use the above-said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services

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INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

INFORMATION SHARING

We share the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:

(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offenses. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

(b) We propose to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

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CHANGE IN PRIVACY POLICY

The internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

In accordance with Information Technology Act, 2000, if you wish to contact Best Exploro about this privacy policy or privacy-related issues via email, you may send an email to bestexploro@gmail.com.

Cancellation Policy

NO REFUND SHALL BE MADE WITH RESPECT TO THE INITIAL BOOKING AMOUNT FOR ANY CANCELLATIONS. HOWEVER,

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1. If cancellations are made 30 days before the start date of the trip, 75% of the trip cost will be charged as cancellation fees.

2. If cancellations are made 15-30 days before the start date of the trip, 50% of the trip cost will be charged as cancellation fees.

3. If cancellations are made within 0-15 days before the start date of the trip, 75% of the trip cost will be charged as cancellation fees.

4. In the case of unforeseen weather conditions or government restrictions, certain activities may be canceled and in such cases, the operator will try his best to provide an alternate feasible activity. Only if there is no scope for an alternative activity, there shall be a refund.

Who We Are

Best Exploro was founded with the goal of establishing a truly exceptional Travel Community in South Bengal area. Our team of experienced trip captains are passionate about making our clients happy, and we go above and beyond to ensure superb customer service.

Since we opened our doors, we have dedicated ourselves to planning trips that provide our clients with beautiful memories for years to come. So whatever type of trip you’re dreaming of, we’ve got you covered. Get in touch today and we’ll take care of the rest.